You only have a short window for your marketers to use your data – DON’T MISS THE WINDOW

Does your marketing team know your data? The other day I was working with a client, and I was surprised the reps didn't know their outcome data. Nor did they know the outcome scores of their three biggest competitors. How can…

4 Lessons You Need to Learn in Life to be Successful

- Every business gets stuck from time to time. We fantasize about running a home care, home health, and/or hospice organization with incredible managers who barely need our input. We envision an upward path to greatness with an infinite…

Looking for a few Home Health owners and administrators to join the league – Is it you?

This week, I presented at the Home Health Administrators Summit for Decision Health in Las Vegas. It was SO great to see old clients and friends. I have missed them! And I have missed being around SMART – PASSIONATE – home health…

Make a New Plan Stan!

Being a salesperson involves more than making calls and holding meetings. What happens before you make a call is what helps get that next referral. Failure to plan is the weakness of many salespeople who just randomly go from facility…

Where did Mom finally end up?

Over the past few months, I have written several blogs describing my journey to provide care for my mother and her recent medical issues. Fast forward to today: Mom was in the hospital and couldn't find an SNF with rehab that had a bed…

How To Build An Incredible Sales Representative

This week I am blessed to have an administrator who trained to be a sales representative. Now, this administrator isn’t leaving his role as administrator. He volunteered to manage the sales representative’s accounts while out of work…