Insights: I have an account that was referring 4 patients a month. They quit referring. What should I do?

Click play to begin the video:    Video Transcript: So you know we always have these accounts that typically they were in that history where the maybe they're referring four to five patients, a month…

How To Get Past the Gatekeepers At The Hospital

One of the biggest challenges your organization faces is in getting enough referrals to remain profitable. That is a simple truth. Many times, organizations think they can get enough business from just websites and word of mouth, and I will…

Insights: It’s the last week of the month and I don’t have enough referrals

Click play to begin the video:    Video Transcript: So a lot of reps will come to me that last week of the month and they're like oh my God I'm not going to hit my numbers what am I going to do? And my answer…

Do they REALLY offer patient choice? (Spoiler alert – NO – Let me show you how they did it for my Mom)

As you know, my Mom has had a bone marrow transplant. Twenty-five days in the hospital with very limited mobility. Bed, recliner, bathroom in her room, and a BOAT LOAD of meds. They did NOT proactively recommend home health. I…

Insights: Is there a good way to get into an independent living facility?

Click play to begin the video:    Video Transcript: You know, we have an incredible program called Community Calls. Community Calls is one of those programs where, if you could figure out, ask yourself this question,…

How Home Health and In-Home Care can gain Referrals for Diabetic Patients

Sales representatives often ask questions about trying to attract patient types that they know their organization is great at treating. Today, I got an email from a new salesperson who works for a large private duty organization. Johnny…

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