Sales = Profound Service: Why I Named My Company "Home Care SALES" in 2001 (And Why It Still Matters Today)

Sales = Profound Service: Why I Named My Company "Home Care SALES" in 2001 (And Why It Still Matters Today)

Published on: 09/04/2025

Discover why Melanie Stover chose "Sales" over "Marketing" in 2001 and how sales as profound service transforms healthcare relationships and gets patients the care they deserve.

Home Care Salessales profound servicemedical referral relationshipshome care sales training
Supercharge Your Team: I’m Speaking at HCAF 2025!

Supercharge Your Team: I’m Speaking at HCAF 2025!

Published on: 08/01/2025

If you attended this year’s Home Care Association of Florida (HCAF) conference, I hope we had the chance to connect during the event! I had the pleasure of presenting one of the most energizing sessions of the conference.

Sales SuccessSales StructuresHome Care ReferralsHome Health ReferralsLeadersManagementSales ManagementSales RepresentativeAgencyCommunicationhome care marketing
The 7-Minute Hospital Gatekeeper Hack That's Getting Home Care Reps Past Security (When Everyone Else Gets Turned Away)

The 7-Minute Hospital Gatekeeper Hack That's Getting Home Care Reps Past Security (When Everyone Else Gets Turned Away)

Published on: 05/06/2025

We've all been there. You walk into a hospital, approach the information desk, and before you can even finish explaining who you are, you hear those dreaded words: "We don't allow "VENDORS" on the floor.  Do you have an appointment?"

Home Carehome care referralsSales ManagementSales Representative
The 'Total Patient Care Delivery Model': The Genius Framework That's Helping Home Care Agencies Take Market Share From Competitors

The 'Total Patient Care Delivery Model': The Genius Framework That's Helping Home Care Agencies Take Market Share From Competitors

Published on: 05/06/2025

In a market where most home care agencies look identical to referral sources, one framework is helping forward-thinking agencies capture significant market share from competitors. It's called the Total Patient Care Delivery Model, and it's revolutionizing how top agencies position themselves with hospitals, physicians, and other referral partners.

Diagnosis SellingHome Care SalesOwnershome care marketing