Discover the secrets of using the phone and digital resources to peak interest, develop relationships, avoid friction, get your high-value patient/ client message heard through voicemail, and gain more referrals by phone!
Our team has been using the phone for the past 20 years to grab the interest of a prospect, set high-quality appointments, and secure revenue, and we want to share our experience with you!
This is a sales and marketing program. The most effective way to sell and marketing home-based services is still by talking to people. Social media and email are great complements to the sales effort – and our team does cover some of the best practices for salespeople – but the focus of this program is how to get through, generate interest, a share a patient/ client type to gain the referral by communicating with them via phone.
Who is this for?:
The professional In-Home Care, Home Health, Hospice owners, executives, and marketers who need to pivot their agency.
This is a new world, and we have all gone “virtual,” which means your number one tool is the phone. Time to master phone relationship connection!
You can cover more ground in 1 day then you could see in person in 1 week.
The program curriculum includes:
Referral Source Management
- How to nurture and build value on every call/interaction so that your referral sources WANT to communicate with you!
- Avoid the “lazy” messaging – “I just called to check-in.”
- Build a stockpile of compelling messages and cadences that keep you top of mind
- Yes you CAN get referrals from “New” accounts – we will show you the steps
Proven results in our teams show that you can
- Engage old referral sources to “come back” and give you referrals.
- Deepen relationships with existing referral sources
- Prospect for new referral sources
- Diversify your referral sources