4 Ways to Winning Weekly Referrals

As an agency owner, I used to feel like all I looked at was the numbers. I watched with triumph when they were up, and I panicked when they were down. I felt like I was on a never-ending roller coaster of referrals and revenue.  Once I…

What do you do when you cannot grow because you don’t have enough caregivers?

Recently I was asked by an owner I was consulting for – Why couldn’t he grow “faster” and what was impeding his growth? He has a solid team of home care marketers. They use our High-Performance Sales Process. He has experienced…

How to overcome “My patients can’t afford Home Care”

...MONEY It has always been at the top of the list for objections in Home Care. If you haven’t heard it yet. You haven’t been out in the field long enough. EVERY Home Care Marketer, Owner, and Home Assessment team member has heard…

Private Duty, Home Health, and Hospice Sales Representatives: I learned a secret that increases referrals!

I remember back in Middle School, I had to read the book “The Death of a Salesman” and at the time I thought the book was just total crap. But recently, as I cleaned my office, I came across the book and looked through it with different…

How to put 1st things 1st

My twin boys are in the 1st grade and at their elementary school, this is one of their success habits. When they come home from school, they will say to me, "Mom, we have to put 1st things 1st and do our homework before we go out and play." This…

Yeah! You got your first private duty referral from a doctor’s office, now what?

You have done the hard work. You got your first referral from a large doctor’s office and now you set up your meet and greet at the patient's home.  It goes well, and you get a patient signed on for 24 hours of care a week. This is great…