Leaders need support too!

This past year, I spent a lot of time learning how vital recruitment and retention directly correlate to the agency's success.   I have found that home health, hospice, and in-home care providers have more and more seniors to service.   With…

Question: How do you onboard 55 clients in the next week? What a great “problem” to have

This week in our CAM FAM – Mastermind meeting – we always start with gratitude- to get in the right mindset to be present at the meeting. One of the Home Care agency owners and Operations director began her time with this gratitude: "I…

Three Unique Stories Show A Lesson Every Marketer and Owner Should Know

This week I'm back on the road doing sales training with live audiences!   Wow, it is incredible!  I truly missed the connection with an audience. Over the last several months, I had a lot of time to dig through data.  My mission was…

“Tell me something I didn’t know about your services,” said Dr. Place.

One of our favorite reps on coaching call this week said:   “I was so mad that last month I got a lot of referrals on one side of the business but not on the other side!" She continued: "I went to see Dr. Place, who promised me that…

Can you REALLY move the needle in one week?

I often hear owners and representatives say, "Oh, this will take a while for me to start to get referrals from this account."   When given the right tools, this is simply not true.   More than any other profession,…

Providing direction, delegating, and removing obstacles to get work done

This week I got to spend time coaching one of my most favorite owners of all times. We first met when I was speaking at the annual nurse entrepreneurs conference two years ago.  I remember him quickly standing and walking towards the side…