What can you learn from a 250-year-old tree in Alabama about home care sales and home health marketing

As we come to the 3rd week of working with teams across the country during the pandemic this morning, I reflected on the emotional journey I have witnessed with the agencies we work within our consulting business as I sit under this magnificent…

"I finally am coming out of the overwhelm and getting referrals again."

"I finally am coming out of the overwhelm and getting referrals again." One of our private mentoring clients recently shared with me. Over the past two weeks, we have been working at neck break speed to arm our reps with the tools…

COVID-19 is changing the landscape for health care delivery

With the materialization of the virus causing the disease COVID-19, there is a need to expand the use of technology to help people who need routine care, and keep vulnerable beneficiaries and beneficiaries with any symptoms in their homes…

4 Ways to Winning Weekly Referrals

As an agency owner, I used to feel like all I looked at was the numbers. I watched with triumph when they were up, and I panicked when they were down. I felt like I was on a never-ending roller coaster of referrals and revenue.  Once I…

What do you do when you cannot grow because you don’t have enough caregivers?

Recently I was asked by an owner I was consulting for – Why couldn’t he grow “faster” and what was impeding his growth? He has a solid team of home care marketers. They use our High-Performance Sales Process. He has experienced…