2020 has been a whirlwind of a year!
We have worked with many agencies owners who have followed our inside sales process and they have continued to not only succeed in hitting admission goals but exceed them by hitting the highest record of referrals ever.
Just the other day, Mike from our sales department ask me to jump on a call with one of our customers to see if I could help her with making a selection on which product we offer would make the biggest impact on her organization. I gladly got on a call with her.
I spoke with the owner, I will call her Mary. Mary shared with me that her patients billing hours are down. Mary reported that at the beginning of Covid Mary’s Home Care was able to hit their new patients serviced monthly goals, but they failed to reach their total hours serviced each month. She shared that it was related to several things but the top 2 reasons I want to share with you here.
One: Mary reported that even though more and more people where being referred for services that there was a challenge with recruitment and retention of skilled workers.
…there was a challenge with recruitment and retention of skilled workers.
Two: Mary shared that many seniors who were immunocompromised slashed their hours of care. Those patients still wanted to have aide services for food shopping and pharmacy runs but they were afraid to let the caregivers in the house.
I was able to quickly help Mary with the second objection she faced by offering tips to help get caregivers in the patient’s doors. I shared with Mary soon Home Care Sales would also be able to help with the number one problem reported to Melanie and myself when we recently conducted marker research calls with our clients. That number one problem is Recruiting and retention.
Melanie and I are currently studying industry experts and working with mentors to provide our members with an incredible program to help with recruiting and retention. We are building a network of experts to support you on this journey and can not wait to release our new program.
Our Millionaire Mastermind members will get access before we release this program to the community. Home Care Sales has spent hours over the course of the last few weeks conducting market research calls with past clients. You may have been one of the owners that we spoke with and let me say thank you right now to you for all that you have done to help with bringing the programs that you want and need into existence.
Remember, if you are an agency owner or executive, and you would like to mastermind with other agency owners you can click on this link, Mastermind Application, and Melanie and I will invite you to a call with us to see if you are a good fit. We are currently recruiting for a new group of owners. We are only accepting 20 members at this time. We are sorry if you submit too late and we have to turn you down.
Our past members have experienced incredible results. Several have opened new business lines, expanded territories, and exceeded revenue goals. See what current members have said about being in our Millionaire Mastermind Group!
Friends, 2021 is less than 4 months away. You have a chance now to increase your revenue to offset 2021 revenue reductions. Go check out how www.homecaresales.com can help you!